Why Clear Communication Matters for Field Force Management
Effective Field Force Management is the backbone of any organization that relies on an on-ground team for sales or services. Success in this area hinges significantly on the effectiveness of the communication and interdependence between the field force, the back office, and among members of the team. Surprisingly, still, many organizations still face delays in getting updated information, overlapping responsibilities, and inefficiencies resulting from miscommunication. This blog explains how effective communication and the right tools, like a distributor and consumer management system , address these issues and enhance performance in the field force. Common Issues in Field Force Management Managing a field team isn't immune to problems. Field salespeople are prone to: Schedule Management: When there is no proper schedule, visits aren't completed and days are unproductively spent. Incorrect Reporting: Uncertainty of timely or erroneous updates ...